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Returns and Exchanges

We accept returns and will exchange a purchased product within 14 days of purchase.

We offer full refunds however the cost of returning the product is at the expense of the customer.

We will refund the purchase price in full using the method of payment that was used to purchase the product once the returned product is received by us. Please allow several days for the refund to appear on your statement.

Please contact us first (by phone/email) and we will provide you with a 'Return/Exchange Authorisation Form' to enclose with your product.

Products are to be sent to The Organic Store Pty Ltd, PO Box 653, Noosa Heads QLD 4567.


About Us

The Organic Store proudly stocks a wide range of organic baby, beauty, home and wellness products. We're fortunate enough to reside on Queensland's Sunshine Coast and you'll see lots of wonderful finds from this region. We love nothing more than supporting small Australian businesses, all of whom are passionate devotees of all things organic just like us.

Find out more about us
 

What is ‘Organic’?

To us, it means that you are consuming products that are:
  • Either certified organic or contain organic ingredients
  • Chemical free
  • Have not been tested on animals
  • Ethically produced
  • Have low carbon footprints
  • The way nature intended
 Find out more
 
 

Contact Us

E:   info@theorganicstore.com.au
P:   0412 811 302

PO Box 653
Noosa Heads  QLD  4567
Australia

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