We accept returns and will exchange a purchased product within 14 days of purchase.
We offer full refunds however the cost of returning the product is at the expense of the customer.
We will refund the purchase price in full using the method of payment that was used to purchase the product once the returned product is received by us. Please allow several days for the refund to appear on your statement.
Please contact us first (by phone/email) and we will provide you with a 'Return/Exchange Authorisation Form' to enclose with your product.
Products are to be sent to The Organic Store Pty Ltd, PO Box 653, Noosa Heads QLD 4567.