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Returns and Exchanges
We accept returns and will exchange a purchased product within 14 days of purchase.
We offer full refunds however the cost of returning the product is at the expense of the customer.
We will refund the purchase price in full using the method of payment that was used to purchase the product once the returned product is received by us. Please allow several days for the refund to appear on your statement.
Please contact us first (by phone/email) and we will provide you with a 'Return/Exchange Authorisation Form' to enclose with your product.
Products are to be sent to The Organic Store Pty Ltd, PO Box 653, Noosa Heads QLD 4567.
We offer full refunds however the cost of returning the product is at the expense of the customer.
We will refund the purchase price in full using the method of payment that was used to purchase the product once the returned product is received by us. Please allow several days for the refund to appear on your statement.
Please contact us first (by phone/email) and we will provide you with a 'Return/Exchange Authorisation Form' to enclose with your product.
Products are to be sent to The Organic Store Pty Ltd, PO Box 653, Noosa Heads QLD 4567.
About UsThe Organic Store proudly stocks a wide range of organic baby, beauty, home and wellness products. We're fortunate enough to reside on Queensland's Sunshine Coast and you'll see lots of wonderful finds from this region. We love nothing more than supporting small Australian businesses, all of whom are passionate devotees of all things organic just like us.Find out more about us |
What is ‘Organic’?To us, it means that you are consuming products that are:
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Contact UsE: info@theorganicstore.com.auP: 0412 811 302 PO Box 653 Noosa Heads QLD 4567 Australia    |